The Kenner Army Health Clinic Behavioral Health team wants you to know they have many services available to support active duty service members and children. These services include Multi-Disciplinary Clinic, Substance Use Disorder Clinical Care (SUDCC) Clinic, Family Advocacy Program (FAP), and Child Adolescent Family Behavioral Health Services (CAFBHS) who take care of children 6 to 17 years of age.
Kenner Behavioral Health’s mission is to get Soldiers back to being Army ready by offering many helpful programs. For active duty service members, most visits are self-referral with occasional command-directed visits. The clinic has walk-ins available for active duty screenings from 8:00 a.m. – 11:00 a.m., Monday thru Friday for acute crisis for active duty. If there is an acute emergency, they will refer them to the nearest emergency room.
Retirees and adult family members have access to behavioral health services through the Tricare network. In fact, they don’t even need to get a referral or prior authorization for any outpatient mental health (except psychoanalysis) and substance use disorder care. This includes services like therapy and counseling. Retirees and family members can get a list of Tricare network behavioral health providers on the Humana Military website (www.humanamilitary.com/find-a-provider) and then contact the provider’s office directly to schedule an appointment.
Kenner Behavioral Health underscores that anyone with questions should call and they will take walk-ins from 7:30 a.m. – 11:00 a.m. The clinic hours are Monday-Friday at 8 a.m. to 4:30 p.m. To make an appointment for Multi-Disciplinary or SUDCC, contact the front desk on the third floor or call (804) 734-9143 / 9601 / 9623. For CAFBHS, call (804) 734-9172. Contact FAP clinical at (804) 734-9152. For new allegations of abuse, call during duty hours at (804) 894-3387 and after hours, (804) 586-2489.
Kenner Behavioral Health has treatment groups to address many of the issues faced by Soldiers including:
On call procedures (FAP): 804-586-2489
Aged serviced (CAFBHS): 804-734-9172
Voluntary vs Command Directed (SUDCC) 804-734-9227
Monday - Friday, 7:30 a.m. - 4:30 p.m.
Healthcare Services - Behavioral Health